One the things I hate on the rare occasions when I have to go into Tesco or Asda is the way they try to shepherd me towards the self scanning till.
My mum has the dubious ‘honour’ of manning a set of these tills, of supervising the customer who does the work that someone else could be employed to do. Perhaps this is what annoys me the most.
By getting self scanning tills in store they have cut the workforce while getting the customer to do the work for free. This leads to increasing profits for the company and shareholders while putting more people out of work when the profits indicate that they could easily employ a few more people.
So from now on whenever I see a self scanning till I will refuse to use them even if it means queuing for a real life person.
The other thing I would love to do (if it could be easily organised by the willing) is to get people to use self scanning tills but only if they use 1p or 2p coins to pay for their purchase. So you would pop into Tesco at a busy time (say a Saturday morning) and buy your copy of The Times with 1p pieces. Then the next person would simply come and buy their bunch of bananas with their loose change. By now there should be a nice little tale back building and the machine should be getting clogged with loose change.
Then if any problems should arise just remind them of their motto ‘Every Little Helps’